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At Threxxonezie, we are committed to delivering premium business cards that meet high quality standards. If your order has printing defects or quality issues caused by our production process, we will reprint your order at no additional cost or provide a refund as described in this policy.
We will reprint or refund orders in the following circumstances:
We cannot accept returns or provide refunds for:
If you believe your order qualifies for a return or reprint:
If your return claim is approved, we will offer one of the following resolutions:
By approving the digital proof, you confirm that all design elements, text, colors, and specifications are correct. We cannot be held responsible for errors that were visible in the approved proof. Please review proofs carefully before approval.
If a return is approved, we will provide instructions for returning the defective cards. We will cover return shipping costs for legitimate quality issues. Do not return items without prior authorization.
All return claims must be submitted within 7 days of receiving your order. Claims submitted after this period may not be eligible for resolution.
To initiate a return or discuss a quality concern, please contact us at:
Threxxonezie
Ballymount Industrial Estate, 3B, Walkinstown, Dublin 12, D12 W028, Ireland
Phone: +353 450 8616
Email: writetous@threxxonezie.world